Shipping and Returns

Order Value UPS Ground
$1 – $99 $9.00
$100 + Up FREE
Return Policy:  If you are not completely satisfied with your purchase, simply return it within 14 days of receipt.  We will gladly exchange it or refund the purchase price.

  • Merchandise must be unworn with all tags included, unless defective
  • Shipping is non-refundable and customer pays return shipping
  • If it is something we do not carry in-store there will be a $10 restocking fee
  • If returned after 14 days, store credit will be issued
  • Please write the reason for return on the invoice and return with the merchandise

Return all merchandise to:

The Total Image
325 West Boscawen Street
Winchester, VA 22601

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